Delivery Information
We deliver worldwide. Below is a list of the delivery options available.
| Delivery to all countries | Up to 500g | Over 500g | |
| Standard | Delivery usually within in 5 - 10 working days No tracking information No signature required for delivery |
£5.45 | £8.45 |
| Standard Tracked | Delivery usually within in 5 - 10 working days Tracked from posting to delivery Signature required for delivery |
£9.45 | £12.45 |
| Urgent EU (UPS Courier) | Available to EU countries only Delivery by UPS Tracked from posting to delivery Signature required for delivery |
from £15.00 | from £15.00 |
*Our delivery times to outside the European Union are dependent on customs handling.
Same day dispatch
Orders placed before 10:00 Monday to Friday are dispatched the same day. This excludes public holidays. Orders placed after 10pm are dispatched on the next weekday. We dispatch from our warehouses in Spain and the Netherlands.
Public Holidays
We all like public holidays - a day off work is great for everybody. Nonetheless, we’d just like to remind our customers that orders placed on a bank holiday will not be processed until the following day.
Returns
We are confident you will be pleased with your order. And if you’ve got a problem, we want to know about it, and we’ll sort it out.
However, should you be unhappy with the product you receive, you can return it within 28 days providing it is unopened, unused, and ‘as new’. Once we receive the product back, you can choose to receive a refund or an exchange.
In order to return a product, you contact us by email as soon as possible. Our returns policy is contained within our Terms & Conditions.